Thousands of products, one friendly teamExpert support from first sketch to deliveryA digital proof before anything is printedTalk to a human: 1-877-501-1279
1-877-501-1279

Home / Support

How can we help?

Track an order, send us your logo, or get in touch with the team.

Track your order

Your order number starts with I2P- and is in your confirmation email.

Have an account? Log in to see all your orders in one place.

Common questions

Read all ordering questions
How do I place an order?

Choose a product, pick your quantity, colour and options, and add it to your order. When you’re ready, send the request with your contact details and delivery address. There’s no payment at this stage. We review your request, then send a digital proof and a final quote.

Can I get a sample first?

Yes. Most product pages have an “Order a sample” box. It adds one piece decorated with your logo to your order, so you can check the quality, colours and placement before the full run. The sample price is confirmed on your quote.

When and how do I pay?

After your order is approved, we email you the amount due and how to pay. You don’t pay anything when you send your request.

How long will it take?

Production time varies by product. You’ll find it under “Decoration & specs” on each product page, and you can filter any category by “Need it fast?”. If you have a deadline, enter your in-hands date at checkout so we can plan around it.

Still need a hand?

A real person is happy to help.